crail
LLM Observability & AI GatewayOrganic listing

Helicone

Open-source LLM observability platform and AI gateway for monitoring, evaluating, and optimizing LLM apps.

Last verified:

Helicone is a YC-backed (W23), open-source LLM observability platform and AI gateway that lets developers monitor cost, latency, and usage across 300+ models with a single line of code. It offers an OpenAI-compatible gateway, request/session logging, evals, and prompt experimentation, and can be run as a managed cloud service or self-hosted via Docker. Helicone is Apache-2.0 licensed with an active GitHub community.

Pricing

TierPriceKey features
Hobby$0/monthly1 organization, 7-day data retention, 10 logs/min ingestion
Pro$79/monthlyUnlimited seats, Alerts & reports, HQL query language, 1-month retention, 1,000 logs/min ingestion
Team$799/monthlyEverything in Pro, 5 organizations, SOC 2 & HIPAA compliance, Dedicated Slack channel
EnterpriseCustomCustom MSA, SAML SSO, On-premises deployment, Bulk cloud discounts

Source: https://www.helicone.ai/pricing

Agent-readiness

85/100
Discoverability
85/100
Machine-readable content
88/100
Programmatic access
95/100
MCP / agent support
75/100
Self-serve transactability
85/100
Transparency
80/100

Security & compliance

SOC 2 Type IIHIPAA
SSO / SAML
Yes
Encryption at rest
Yes
Encryption in transit
Yes
Audit log
Not publicly documented
Pentest report
Not publicly documented

"Not publicly documented" means Crail found no public evidence either way — not a confirmed absence. See our methodology. Trust center: https://trust.helicone.ai/.

FAQ

Does Helicone have a free tier?

Yes, Helicone offers a free tier or free trial.

Can you buy Helicone without talking to sales?

Yes, Helicone can be purchased self-serve without a sales call.

Does Helicone have an official MCP (Model Context Protocol) server?

Yes, Helicone publishes an official MCP server (https://github.com/Helicone/helicone/tree/main/helicone-mcp).

What compliance certifications does Helicone hold?

Helicone holds: SOC 2 Type II, HIPAA.

What people are saying on Reddit & Hacker News

Real, publicly-posted discussion — not a Crail-verified review. Always linked back to the original post so you can read it in context.

Reviews

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Reviews are manually verified before publishing (LinkedIn/corporate-email cross-check) — see our methodology. Submitting does not guarantee publication.

Methodology & disclosure

Data verified via agent crawled, last checked 2026-07-26. Agent-readiness methodology version crail-ar-v0.1. No vendor payment influences these scores — see our methodology page.