New Relic
Full-stack observability platform for APM, infrastructure, logs, and AI-driven monitoring across cloud and on-prem systems.
Last verified:
New Relic is a full-stack observability platform providing application performance monitoring, infrastructure monitoring, log management, browser/mobile monitoring, and AIOps through a unified telemetry data platform. Founded in 2008 and headquartered in San Francisco, it was publicly traded on the NYSE until being acquired and taken private by Francisco Partners and TPG in a $6.5B all-cash deal in November 2023. It offers a perpetual free tier with 100GB of data ingest per month, consumption-based Standard and Pro editions billed per GB and per user, and a custom-priced Enterprise edition with FedRAMP Moderate and HIPAA eligibility.
Pricing
| Tier | Price | Key features |
|---|---|---|
| Free | $0/monthly | 1 full platform user + unlimited basic users, Access to 50+ capabilities, 8+ day default data retention, 500 synthetic checks, No credit card required |
| Standard | $99/monthly | Up to 5 full platform users ($10 first user, $99 each additional), Unlimited basic users, Ticketed support, 2-business-day SLA, SAML SSO |
| Pro | $349/annual | Unlimited full platform users, 2-hour critical response SLA, Data Plus eligibility, SAML SSO |
| Enterprise | Custom | Custom data/user pricing, FedRAMP Moderate and HIPAA eligibility, 1-hour critical response SLA, Priority routing |
Source: https://newrelic.com/pricing
Agent-readiness
- Discoverability
- 65/100
- Machine-readable content
- 75/100
- Programmatic access
- 85/100
- MCP / agent support
- 55/100
- Self-serve transactability
- 75/100
- Transparency
- 75/100
Security & compliance
- SSO / SAML
- Yes
- Encryption at rest
- Yes
- Encryption in transit
- Yes
- Audit log
- Yes
- Pentest report
- Not publicly documented
"Not publicly documented" means Crail found no public evidence either way — not a confirmed absence. See our methodology. Trust center: https://trust.newrelic.com.
FAQ
Does New Relic have a free tier?
Yes, New Relic offers a free tier or free trial.
Can you buy New Relic without talking to sales?
Yes, New Relic can be purchased self-serve without a sales call.
Does New Relic have an official MCP (Model Context Protocol) server?
Yes, New Relic publishes an official MCP server (https://github.com/newrelic/mcp-server).
What compliance certifications does New Relic hold?
New Relic holds: SOC 2 Type II, HIPAA (eligible), FedRAMP Moderate, GDPR.
Reviews
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Methodology & disclosure
Data verified via agent crawled, last checked 2026-07-26. Agent-readiness methodology version crail-ar-v0.1. No vendor payment influences these scores — see our methodology page.