Traceloop
LLM observability platform built on OpenTelemetry (OpenLLMetry), giving teams tracing, evals, and monitoring for LLM apps.
Last verified:
Traceloop builds OpenLLMetry, an Apache-2.0-licensed set of OpenTelemetry extensions providing observability for LLM applications across 20+ providers, vector DBs, and frameworks like LangChain and CrewAI. Its hosted platform adds monitoring dashboards, evaluation workflows, prompt management, and CI/CD integration on top of the open telemetry data, with a free tier and a sales-priced Enterprise tier (SOC 2, on-prem/air-gapped deployment). Founded in Tel Aviv in 2022, Traceloop was acquired by ServiceNow in March 2026 for an estimated $60-80M to strengthen its AI Control Tower observability capabilities.
Pricing
| Tier | Price | Key features |
|---|---|---|
| Free Forever | $0/monthly | Monitoring dashboard, Evaluation dashboard, CI/CD integration, Prompt management, 24-hour data retention |
| Enterprise | Custom | Unlimited seats, Custom data retention, SOC 2, On-premise / air-gapped deployment, Dedicated Slack support |
Source: https://www.traceloop.com/pricing
Agent-readiness
- Discoverability
- 55/100
- Machine-readable content
- 75/100
- Programmatic access
- 85/100
- MCP / agent support
- 80/100
- Self-serve transactability
- 55/100
- Transparency
- 65/100
Security & compliance
- SSO / SAML
- Yes
- Encryption at rest
- Yes
- Encryption in transit
- Yes
- Audit log
- Not publicly documented
- Pentest report
- Not publicly documented
"Not publicly documented" means Crail found no public evidence either way — not a confirmed absence. See our methodology. Trust center: https://trust.traceloop.com.
FAQ
Does Traceloop have a free tier?
Yes, Traceloop offers a free tier or free trial.
Can you buy Traceloop without talking to sales?
No — Traceloop requires a sales call to purchase.
Does Traceloop have an official MCP (Model Context Protocol) server?
Yes, Traceloop publishes an official MCP server (https://github.com/traceloop/opentelemetry-mcp-server).
What compliance certifications does Traceloop hold?
Traceloop holds: SOC 2.
What people are saying on Reddit & Hacker News
Real, publicly-posted discussion — not a Crail-verified review. Always linked back to the original post so you can read it in context.
Reviews
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Methodology & disclosure
Data verified via agent crawled, last checked 2026-07-26. Agent-readiness methodology version crail-ar-v0.1. No vendor payment influences these scores — see our methodology page.