Salesforce Sales Cloud
Market-leading enterprise CRM and sales force automation platform, from free small-business Suites to AI-agent-powered Agentforce 1 Sales.
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Salesforce Sales Cloud is the original and most widely deployed enterprise CRM, offering account/opportunity management, forecasting, and workflow automation on the Salesforce Platform. Pricing spans a capped Free Suite and self-serve Starter/Pro Suites for small businesses up through sales-assisted Enterprise, Unlimited, and Agentforce 1 Sales editions that bundle Salesforce's Agentforce AI agents. The company runs on its own Hyperforce public-cloud infrastructure with regional data residency, exposes REST/SOAP/Bulk/GraphQL/Streaming APIs, and publishes an official open-source MCP server (@salesforce/mcp) for developer tooling. Salesforce (NYSE: CRM) was founded in 1999 and is headquartered in San Francisco.
Pricing
| Tier | Price | Key features |
|---|---|---|
| Free Suite | $0/monthly | Capped at 2 users, Basic sales+service+marketing+commerce CRM |
| Starter Suite | $25/monthly | Self-serve checkout, All-in-one small-business CRM, Includes Slack |
| Pro Suite | $100/monthly | Advanced forecasting/pipeline, Approval processes, Duplicate blocking |
| Enterprise | $175/monthly | Customizable CRM, Developer Pro sandbox, Flow orchestration, Einstein predictive insights |
| Unlimited | $350/monthly | Unlimited configuration support, Full sandbox access, Premier-level support |
| Agentforce 1 Sales | $550/monthly | Agentforce employee/sales agent actions, AI lead nurture & pipeline management, AI sales coaching |
Source: https://www.salesforce.com/sales/pricing/
Agent-readiness
- Discoverability
- 55/100
- Machine-readable content
- 50/100
- Programmatic access
- 70/100
- MCP / agent support
- 55/100
- Self-serve transactability
- 40/100
- Transparency
- 70/100
Security & compliance
- SSO / SAML
- Yes
- Encryption at rest
- Yes
- Encryption in transit
- Yes
- Audit log
- Yes
- Pentest report
- Not publicly documented
"Not publicly documented" means Crail found no public evidence either way — not a confirmed absence. See our methodology. Trust center: https://trust.salesforce.com.
FAQ
Does Salesforce Sales Cloud have a free tier?
Yes, Salesforce Sales Cloud offers a free tier or free trial.
Can you buy Salesforce Sales Cloud without talking to sales?
No — Salesforce Sales Cloud requires a sales call to purchase.
Does Salesforce Sales Cloud have an official MCP (Model Context Protocol) server?
Yes, Salesforce Sales Cloud publishes an official MCP server (https://github.com/forcedotcom/mcp).
What compliance certifications does Salesforce Sales Cloud hold?
Salesforce Sales Cloud holds: SOC 1, SOC 2, SOC 3, ISO 27001, ISO 27017, ISO 22301, HIPAA, HITRUST, GDPR, FedRAMP Moderate, FedRAMP High.
Reviews
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Methodology & disclosure
Data verified via agent crawled, last checked 2026-07-26. Agent-readiness methodology version crail-ar-v0.1. No vendor payment influences these scores — see our methodology page.